Cingular at&t False Advertising
Posted: 21 April 2007 04:36 PM   [ Ignore ]
Administrator
Avatar
RankRankRankRank
Total Posts:  396
Joined  2007-04-10

Blog entry: http://www.cellrants.com/site/comments/att_cingular_false_advertising/ (Feel free to blog about it)

Have you guys seen the Cingular (at&t;) commercial about the girl who text too much?

You know the one that says she’s texting her BFF Jill?

Well at the end of the comical it says “Add unlimited texting to your plan for an extra 5 dollars a month.”

I recorded the commercial to look for fine print and there is none that says the Unlimited Texting is m2m. Meaning you only get unlimited texting to Cingular customers.

If this isn’t false advertising I do not know what is. So I asked myself, hmm do they tell the customer that orders this supposed “Unlimited Texting plan” that it is just unlimited texting within the Cingular network?

So I called Cingular Customer service and I said I want to add the Unlimited texting plan to my account. Guess what they never mentioned it’s just for texting to Cingular customers.

So beware the Unlimited Texting Plan from Cingular is just for Text sent and received from within the Cingular network.

At least on the Cingular at&t;website it does say Unlimited m2m messaging.

UNLIMITED Mobile to Mobile (M2M) Messaging - Unlimited text, picture & video messages:
Now AT&T;wireless subscribers can exchange unlimited text, picture and video messages! No more bill surprises! Instant Messages, alerts, off-network, premium messages, and messages to/from non-AT&T;customers will be deducted from your texting plans allowance.

If you are with Cingular and you want close to Unlimited Text messaging, you’d have to spend at least 25 - 30 dollars a month and even then you won’t have that many off network text messages available.

[ Edited: 21 April 2007 04:55 PM by Michael ]
 Signature 

Hardware Geeks Founder
Cell Rants Founder
I like Indi

Profile
 
 
Posted: 23 April 2007 11:09 AM   [ Ignore ]   [ # 1 ]
Newbie
Avatar
Rank
Total Posts:  25
Joined  2007-04-17

I’m not sure this practice is limited to Cingular. I’ve learned to ask very pointed, deeper questions about any new feature that’s suggested to me. I think there’s one training school for all cell companies to train the sales force how to lie without lying.

 Signature 

Maybe getting in the last word doesn’t really mean you win. ~the Clarks~

Marisa’s Dandelion Patch
Scribble On The Wall

Profile
 
 
Posted: 23 April 2007 04:45 PM   [ Ignore ]   [ # 2 ]
Administrator
Avatar
RankRankRankRank
Total Posts:  396
Joined  2007-04-10

http://www.youtube.com/v/4nIUcRJX9-o

Check out the YouTube Video

[ Edited: 23 April 2007 04:50 PM by Michael ]
 Signature 

Hardware Geeks Founder
Cell Rants Founder
I like Indi

Profile
 
 
Posted: 29 April 2007 02:06 AM   [ Ignore ]   [ # 3 ]
Administrator
Avatar
RankRankRankRank
Total Posts:  396
Joined  2007-04-10

Just an Update, Cingular now offers Unlimited Texting

 Signature 

Hardware Geeks Founder
Cell Rants Founder
I like Indi

Profile