Hi everyone. I continue to have more issues with Sprint/Nextel.
It’s getting ridiculous; I am literally stressed out over these issues. For the past month mysterious minutes have been appearing on my account. I could go an entire day without making a call and yet anytime minutes would be deducted from my account, I didn’t realize this until Sprint texted me to say I am over m limit. (I have a limited account).
I paid a partial balance to activate my account again and didn’t use the phone all day, when all of a sudden my phones off again, I call they want 15 dollars more, then again 40 dollars more, finally fed up I tell them I hadn’t used my phone why is it using minutes.
They submited a ticket over a week ago, and I have yet to hear anything about it.
To make a long story short, today is he 13th my billing cycle starts the 12th, yesterday I had 0 anytime minutes used, today I had 51. How do I use 51 anytime minutes on a weekend when I have unlimited nights and weekends is beyond me.
But Sprint basically told me not to use my phone until the problem is resolved. But they didn’t say they will credit me, even though I am told by them not to use it.
