After I got the heads-up text message from Michael Reyes, CEO of The Hardware Geeks about the general availability of the Windows Mobile 6 upgrade for the T-Mobile Dash, I upgraded my Dash – which I use on the Cingular network – and headed to the nearest Cingular Wireless company store to see if I could upgrade my Cingular 8125, and Wifey’s Cingular 3125.

I selected a company store since
1) the website was not forthcoming on upgrades, and
2) the drones at the phone center either did not know what the fuck Windows Mobile 6 was, or were imbeciles. Me, I’m leaning towards Cingular hiring imbeciles, but that is another story.

First off, it took about 15 minutes to get a drone to hover up to me.

I asked for Windows Mobile 6 upgrades, and his eyes glassed over. So much so that my 4-year old son who was with me gripped my hand in fright.

Are you OK, and have you ever heard of Windows Mobile 6, I asked? “Yes and no”, to the questions the drone answered, “Let me ask a manager to talk to you.”

Good, I thought, now I’m getting somewhere. Boy, was I in for a shock!

The management drone came out, and by his first words, I could tell that he totally exemplified The Peter Principle*.

He proceeded to tell me that Cingular didn’t have any released devices that used Windows Mobile 6 (true), Windows Mobile 6 was only announced (a lie), it would not be ready before the end of the year (another lie), and it was full of bugs, so AT&T;was testing it to remove bugs (a whopper of a lie).

You know I couldn’t take it lying down!

I proceeded to correct him.

I also informed him that not only was WM6 out but I had it on my Cingular account.

He started to stammer something about that not being true, so I whipped out my T-Mobile Dash (HTC Excalibur), and showed him it was on the Cingular network.

When I admonished him for telling lies about a product they did not carry, the drone answered weakly that it was what he was told.

Imagine that!

*The Peter Principle: In every hierarchy, every individual tends to rise to his level of incompetency, and stays there.

lol you really expected them to know about Windows Mobile 6?

Cingular won’t have ugrades for Windows Mobile 6 until June and thats for the BlackJack. (See I know more than their instore drones)

But you should just switch to T-Mobile and get theT-Mobile Wing.

Michael - 22 May 2007 08:43 PM

lol you really expected them to know about Windows Mobile 6?

Cingular won’t have ugrades for Windows Mobile 6 until June and thats for the BlackJack. (See I know more than their instore drones)

But you should just switch to T-Mobile and get the T-Mobile Wing.

I just looked at the pics of the Wing, looks like the 8125.

If I can get a good defection contract from them, I’ll switch our three personal phones immediately, and move the 12 office smartphones later.

Good lookin’ out, Dawg!