Have you guys seen the Cingular (at&t) commercial about the girl who text too much?

You know the one that says she’s texting her BFF Jill? (Click here to watch video)

Well at the end of the comical it says “Add unlimited texting to your plan for an extra 5 dollars a month.”

I recorded the commercial to look for fine print and there is none that says the Unlimited Texting is m2m. Meaning you only get unlimited texting to Cingular customers.

If this isn’t false advertising I do not know what is. So I asked myself, hmm do they tell the customer that orders this supposed “Unlimited Texting plan” that it is just unlimited texting within the Cingular network?

So I called Cingular Customer service and I said I want to add the Unlimited texting plan to my account. Guess what they never mentioned it’s just for texting to Cingular customers.

So beware the Unlimited Texting Plan from Cingular is just for Text sent and received from within the Cingular network.

At least on the Cingular at&t website it does say Unlimited m2m messaging.

“UNLIMITED Mobile to Mobile (M2M) Messaging - Unlimited text, picture & video messages:
Now AT&T wireless subscribers can exchange unlimited text, picture and video messages! No more bill surprises! Instant Messages, alerts, off-network, premium messages, and messages to/from non-AT&T customers will be deducted from your texting plans allowance.”

If you are with Cingular and you want close to Unlimited Text messaging, you’d have to spend at least 25 - 30 dollars a month and even then you won’t have that many off network text messages available.

I’ve heard Cingular’s radio ad for the service and they did mention that it was “unlimited” within their own network.  I’m not surprised though to see them not mention that on the TV commercial.

I think Cingular’s the last carrier that doesn’t offer that service across carriers.  Verizon just released a plan recently for within their Family Shared plans.  I know T-Mobile has had it for a while now.

Check out the YouTube Video of the Comercial

http://www.youtube.com/v/4nIUcRJX9-o

Hmm what happens when you find someone who falsely advertises blatantly? I know Cingular could argue “technically” they are saving the right things just having it misinterpreted a certain way like a lot of companies do. Get you interested and you find out a deal that’s too good to be true, well isn’t true.

You can report them to various state and goverment agencies.

But the problem here is, even when you call Cingular at least in my case they did not mention it was just with in the Cingular network.

I wonder if Cingular is going to edit their comercial?

Just an FYI Cingular now has Unlimited Texting for 19.99

http://www.cellrants.com/site/comments/cingular_now_offering_unlimited_texting_for_1999/