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Bad Marketing by T-mobile
Friday, August 29, 2008

imageDoes T-Mobile not know what phones and plans their customers have?

I am not even out of contract and I am not eligable for an upgrade until Feb 2009. However for the past 3 weeks, I have recieved at least twice a week an offer from T-Mobil to upgrade now and extend my contract.

While I am all for staying with T-Mobile, th offer they are giving me is one I would not take. I am a smart phone user with an unlimited data plan. However they are offering me a Free Nokia flip phone.

Come on offering me something worth upgrading for even if I have to pay for it, offer me something equivalent to my T-Mobile dash but better, don’t offer me a downgrade to my current phone.

I think the marketing people at T-Mobile need to reserch their customers a bit better before sending them upgrade offers. 

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Posted by Michael


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