When I first saw the Motorola Q, I liked it a lot, and when a friend’s birthday came around, I pitched in with her sisters to get her one, and she loved it. Why wouldn’t she? Motorola makes great phones. The Moto Q isn’t just a great phone a great smartphone geared towards business professionals, and with her being a “classy” business lady, she needed a phone that could keep up with her busy schedule.

On the 1st of November, at&t announced they would carry the Moto Q 9h Global exclusively. The 9h Global is a phone that literally works all over the world. 135 countries to be exact, and with an upcoming planned trip to Europe, I decided to test out its global capabilities. I was heading to Spain for Microsoft’s TechEd Europe, but sadly that planned trip fell through. However, we did test the phone overseas thanks to help from a HardwareGeeks.com partner Patrick O’Malley who is a developer for a large company here in NYC, who did attended the Microsoft TechED Europe event.

But before the phone headed to Europe, I decided to test it out state side. But before we get on with the review, let me tell you what the phone features.

The MOTO Q global offers users an ergonomic, integrated QWERTY keyboard, great voice quality, and fast broadband speeds up to 3.6 Mbps via AT&T’s UMTS/HSDPA-based BroadbandConnect network. On various speed tests I performed, I was able to get 3.3 Mbps down constantly with a slight improvement during the nighttime hours. It also has Windows Mobile 6, built-in GPS capabilities, Documents to Go® for document editing, Opera browser, and Internet Explorer. However, Opera is set to the default browser. It has seven dedicated shortcut keys, a 2.0-megapixel camera with flash, and let’s not forget Bluetooth 2.0 connectivity.

So, now that you know what the phone features let’s get on with the review.

I live in NYC, and I am a T-Mobile subscriber and have been a loyal subscriber with T-Mobile for the past 6 months and a not so happy customer for the past 2 months. After using at&t for the past month or so on my review of the Pantech Duo and now the Moto Q 9h Global, I kind of regret my decision to switch providers after a dispute with an at&t CS agent 9 months ago.

The service at&t provides here in the states is exceptional, way better than what T-Mobile has to offer here in NYC anyway, and it’s on par with Verizon and Sprint, if not a smidgen better than those two.

Their BroadbandConnect network is probably one of the best available in the US. Sure Verizon and Sprint may offer faster speeds, but I have used all 3, and if I were to grade them I would grade at&t with an A + as I have never had trouble connecting to a webpage or checking email and Sprint with an a B since I have had some connection issues with Sprint and some slow downs during peak hours, Verizon receives a C; I have had major speed issues with them, especially in major cities. 

The at&t network is rock solid, and being a t-mobile customer for the past 8 months has made the saying “You don’t know what you’ve got til it’s gone” ring true to me.

We now know that at&t offers great service in the US, how about overseas? Well, we almost didn’t find out how their service is overseas, because I committed a major faux par. We were given a sim card to test out the Pantech Duo and the Moto Q 9h Global. When I handed the 9h to Patrick, I had neglected to swap the sim card from the Duo to the 9h. Luckily, Patrick is an at&t customer and had no problem using his sim card on the phone while in Spain and Italy.

According to Patrick, while he was in Barcelona and in Rome he never had an issue with getting a signal. The internet speed on the phone was pretty good; however, when he ran some speed tests on the phone he only was able to achieve 2.3 Mbps a second, but that’s still pretty damned good.

He said he used the built in GPS feature to get around Barcelona with the help of Microsoft Live Search. Although, it took him a bit of trial and error to get it to work correctly. I my self was unable to get it to work.

Now we know the at&t service works great globally, but how does the phone perform?

The sound quality the phone delivers during a phone call is amazing. It made me feel as if the person I was talking too was right next to me. Everything was crystal clear, and when I went back to using my T-Mobile dash, I missed the sound quality the Moto Q had.

But the sound quality doesn’t just end there. I played music on the phone, and the sound quality was just as good as the sound quality I get from my Toshiba T400. This surprised me a lot, because most phones have semi decent sound when it comes to music, but this was not the case with the Moto Q 9h. The sound was superb. Who needs an MP3 player when you have a phone that has sound like this?

The Moto Q 9h is a big Smartphone, a bit bigger than what I am used to. At first, I really didn’t care for the size, and when I met with Motorola, I kind of implied I wasn’t too happy with the size, but I got used to it. After using it a while, I like that it is big, because it’s easier to type on it and feels comfortable in your hands. With most phones that have a QWERTY keyboard, you find yourself using the tips of your thumbs to type. However, since the keys on the Moto Q 9H were larger than the keys you’d find on the T-Mobile Dash, Sidekick, and Palm Treos, you don’t find yourself using just the tips of your thumb. Also, you find yourself making less typing mistakes.

Big Smartphone also equals big screen, and the Moto Q has a nice sized screen which offers a 320x240 color display that automatically adjusts itself to the light conditions in the room you are in which is a kick ass feature to me. The screen is one of the best colored screens I have seen on a phone. I literally watched some recorded TV shows on it that were stored on a SD card, and it was as if I were watching them at home on my TV. Well, not exactly, but the Picture Quality was pretty good. I also watched some streaming TV on mobile Slingbox, and again, the at&t service performed as advertised. The PQ on the TV show was what you’d expect.

The 9h also has a built in GPS, and while I ran into trouble with the telenav software and couldn’t test it fully, my friend Patrick did get it to work while he was in Spain and said it worked great. I, for some reason, constantly got a signal is weak error even when I was on the roof of my apartment building. Telenav actually told me they didn’t support the phone when I called them for help, even though they have software specifically designed for the phone. I guess their tech support scripts hadn’t been updated when I called. So, I basically gave up on trying the GPS out for myself, but again Patrick said it worked for him.

Before we end the review, we have to mention the camera. The Moto Q 9h has a 2 megapixel camera with built in flash. The camera software and the picture quality are really good, and probably gave me better shots than my old 3 megapixel Kodak camera I have laying around somewhere.

The Moto Q 9H is a great Smartphone for the business professional on the go. It runs Windows Mobile and comes included with Documents to Go, a great program that I use to use on all of my palm pilots. Documents to Go allows you to edit your Microsoft office documents on the phone itself.

Overall the Moto Q 9H is amazing. It has great sound quality for calls and music, great video quality to watch video clips on, and a great camera that takes decent pictures. For all of its greatness, we award the Moto Q 9 h our highest award the 5 Star Editors Choice.

The Moto Q 9h is available exclusively from at&t wireless for $199 with a 2 year contract and after a $199.99 mail in rebate.

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i like it none.

its great to see that MOTO Q global offers users an ergonomic, integrated QWERTY keyboard which some big computer companies should follow as a footstep

Honestly, this is great. I love it!

I need to scan a document in Microsoft Word and edit the document. I have a mac and Microsoft 2008. Thanks.How can i scan a document into Microsoft Word and edit the document?
document destruction

Thanks for great tips!
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OH and the screen slides up to reveal a keyboard then the screen tilts back at an angle similar to the sidekick. If your using the phone for surfing the web u want one that can support 3G. It’s much much faster than the Edge network that the iPhone only supports reseller dedicated hosting

The Motorola Q9h is a great messaging device with a spacious QWERTY keyboard, and offers decent call quality and multimedia performance. The Windows Mobile 6 smartphone features HSDPA support; Bluetooth; GPS; world roaming; and a 2-megapixel camera. Its bad thing is there are occasions where the Q9h can be sluggish, and its battery life drains quickly. Some users may not like the lack of a scroll wheel power tools

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